Case Study

Workforce Optimization

We prepare our client’s organization and its people to maximize performance and adaptability so they can quickly respond to changes in the environment without compromising mission outcomes. Rockwood considers the composition and available skillsets across an organization to determine skill gaps and identify training needs. Our organizational development specialists empower the workforce through intentional onboarding, tailored leadership and management development programs, team performance roadmaps, and workforce innovation cells to optimize human capital resources. We support our client’s efforts to create and modernize talent acquisition and professional development strategies, career paths and roadmaps, succession planning tools, competency frameworks, and job-specific skills training. Our experts apply a human-centered design approach to job aids and standard operating procedures to improve the adoption rate and results of the process optimization efforts.

The Client

An office within the Department of the Air Force responsible for ensuring the Air Force maintains a competitive edge and is prepared to address future challenges effectively.

Client Challenge

The client engaged Rockwood to help enhance workforce readiness and establish a new organization in response to leadership changes and evolving operational priorities. The client required Rockwood’s expertise to build a cohesive leadership team aligned with a new mission, prepare the organization to adapt to changing mission functions, and make business operations more efficient.

Rockwood’s Approach

Rockwood executed the following approach: 

• Aligned senior leaders on an organizational mission.

• Conducted an in-depth analysis of current workforce skills, identifying critical skill gaps.

• Developed strategies to align workforce to operational priorities and prepare them for emerging threats.

• Mitigated potential risks with actionable recommendations on organizational partnerships and workforce readiness solutions.

• Identified and drafted workforce readiness strategy to convey the organization’s new mission and key functions to key stakeholders–internal teams, mission partners, industry, and Congress.

Results

The training needs assessment provided the client with the information and tools to deliver comprehensive and effective training to onboard 68 parent organizations and 100,000+ end users. Rockwood’s strategic support resulted in a 44% productivity improvement in the onboarding process.